This means supporting your colleagues, look for opportunity, be proactive, learn and educate horizontally and vertically.
Our business has been built on the strength and quality of our relationships, this is core to the future success and relationships should be created and nurtured in a demonstrable way – this is especially true in our emerging sectors of payments and new geographies like South America.
Working hours is not our key performance indicator, our reputation, the outcomes we deliver and what we understand about our clients and their challenges are more important. To do these things well we need to be more efficient and create time, for creativity, learning and sharing.
If we know, we can sell. By understanding our own products and services deeply, and our clients businesses and challenges we become more credible, more empathetic and more valuable to clients. If you don’t know, please ask, if you do know, please share.